Customer Protection Training (adaptable PowerPoint Presentation)

Customer Protection Training (adaptable PowerPoint Presentation)

Partner for stronger customer protection: run training sessions to equip service provider staff during onboarding. This is an adaptable PowerPoint Training to help humanitarian/development organizations onboard Financial Service Providers. It is designed around the 8...
Mitigating risks of abuse of power in cash assistance in Uganda

Mitigating risks of abuse of power in cash assistance in Uganda

This document outlines lessons learned from a joint UNHCR/WFP project in Uganda with the aim to identify and mitigate the risks of abuse of power in cash assistance through the main delivery mechanisms used in-country: mobile money, e-cards and cash delivered through...
Mitigating risks of abuse of power in cash assistance in Iraq

Mitigating risks of abuse of power in cash assistance in Iraq

This document outlines lessons learned from a joint UNHCR/WFP project in Iraq aimed at identifying and mitigating the risks of abuse of power in cash assistance. The cash transfer mechanisms reviewed during the project include mobile money, e-vouchers and cash...