Successful partnerships with the private sector

Tips to establish effective partnerships with financial service providers for safe and inclusive cash assistance.

Financial service providers, such as banks, mobile money providers and fintechs, have become key partners for humanitarian/development organizations in delivering cash assistance. Even though some projects are already almost fully delivered by them, organizations seldom leverage the full potential of these partnerships.

This tool provides tips to build effective partnerships with financial service providers. It outlines strategies to help providers recognize disadvantaged communities as valuable clients and highlights success factors for the partnership (early engagement, clear communication, simplified contracting). Case studies further help illustrate the business case for serving unbanked and hard-to-reach communities.