Practical guidance to help people understand the benefits of formal financial services, including client rights and protections.
Formal financial services – banks, mobile money providers, and microfinance institutions – offer safe, reliable ways for people to save, receive cash transfers, make payments, and build financial resilience against shocks. This tool breaks down the basics in clear, simple terms to help programme teams introduce formal finance in an inclusive, and accessible way.
It supports trainers and frontline staff to explain key benefits of having formal financial accounts, including client rights, and protections.
