Protect sensitive, personal contact information: Practical steps for safeguarding customer information
Protecting client data is essential for keeping people safe, maintaining trust, and reducing legal and financial risks. This tool offers guidance to help manage personal information responsibly and avoid exposing people to harm.
It highlights approaches such as empowering clients, training customer-facing staff, strengthening reporting channels, minimizing data collection, and securing sensitive information – supporting safer, more accountable service delivery.
